Refunds and cancellations

Last updated 21 October 2026

The short version

Plans are prepaid and never renew automatically, so there is nothing to cancel.
Changed your mind? Ask within 7 days of paying for a full refund.
Refunds go back to the original payment method within 5 to 7 working days.

Cancellations

Pro and Clinic plans are paid in advance for 30 or 365 days. We never charge you again unless you choose to pay for another period, so you don't need to cancel anything. If you stop paying, Pro features end when the period does; your meals are kept and come back if you upgrade again.

Refunds

Within 7 days of a payment: email [email protected] from your account's email address with the order number (shown under "Your payments" on the Upgrade page) and we'll refund it in full. The plan ends when the refund is issued.
Charged twice, or charged without getting the plan: we refund the extra or failed payment in full, whenever you tell us.
After 7 days: the rest of the period isn't refunded, but the plan keeps working until it ends.

How refunds are paid

Rupee payments are refunded through Cashfree Payments to the same UPI account or card, and US-dollar payments through PayPal. Once we issue a refund it usually reaches you in 5 to 7 working days, depending on your bank.

Contact

[email protected] · +91 96067 95215 · Gheware UniGPS Solutions LLP, 2146 Sunscape, Sobha Hillview, Kanakapura Road, Bengaluru 560062, Karnataka, India.

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